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Phone Systems

Need help understanding the lingo? View the phone system glossary.
 

AVAYA

A phone system designed for small and medium businesses, Avaya
IP Office offers powerful capabilities to help employees communicate more effectively with customers, vendors, and each other. Combining advanced, big business functionality with the ease of use and simplified management that small businesses require, IP Office helps small businesses use communications to differentiate them from their competition.

Lower mobile phone and long-distance bills 
IP Office helps reduce mobile phone and long-distance charges by
routing calls through the system and over broadband links.

Built-in resiliency
For businesses with more than one location, IP Office delivers continuous operation. In a power outage, IP phones automatically failover to another location, retaining full communications capabilities.

No conference calling fees 
IP Office makes conferencing affordable and practical by providing
two built-in, 64-party conference bridges.

Centralized administration 
IP Office enables remote management and administration from a central location. No need to have an administrator at every site. With advanced diagnostics, IP Office proactively identifies potential problems before they cause an outage or business disruption.

Case Study: Customer Service Firm Reaps over $478,000 in benefits with an Avaya Contact Centre Solution


LG Nortel

This system is also available for purchase through Telstra Business Systems (TBS).

LG Nortel IP enabled solution is Australia's Number 1 selling system in the 0-100 equipped end market* and are also supplied to Australia's largest carrier Telstra, under the Telstra brand.

With LG Nortel you get a flexible system that can cover all your current needs. It will grow with your company, from 4 extensions to 500+, and is designed to keep pace with
technology. 

LG Nortel’s philosophy is simple – offer easy to use, reliable systems that are feature-rich and future-friendly, grow as your business grows and provide a total, cost-effective solution to your communication needs.

      
          8 button handset                           16 button handset                            24 button handset

Small Business - Grow your business with the LG-Nortel Aria24 – a complete business communications solution, designed to help satisfy the needs of dynamic businesses with up to 16 phone users. 

Today’s convergent world of communications has brought about an evolution in business communication systems. The Aria 24 is part of a new class of communication systems, an IP-Enabled PBX. Built to support Voice Over Internet Protocol (VoIP) while continuing to provide all the services, features and the reliability of a traditional business telephone system. 

Brochure: Aria 24 ipe
Case Study: LG-Nortel Aria 24

Medium Business – Grow your business with the LG-Nortel Aria 130 Series Solutions 

A complete business communications solution, designed to help simplify and satisfy the needs of dynamic businesses with up to 96 phone users. 

Brochure: Aria IP Enabled
Case Study: LG-Nortel 130 Aria Series


ShoreTel IP Phone System

This system is also available for purchase through Telstra Business Systems (TBS).

The ShoreTel IP phone system is a completely integrated system that scales seamlessly from 1 to 10,000 users including PBX, voice mail, and automated attendant functions.

The ShoreTel system is built from the ground up and designed to be the easiest to use, easiest to manage, full-featured IP phone system on the market today. Its distributed architecture is ideal for multi-site companies that span multiple locations because the ShoreTel IP phone system appears and behaves as a single, unified system.

ShoreTel has designed this fully distributed Unified Communications (UC) system based on a unique and innovative architecture that is purpose-built with no single point of failure. The ShoreTel distributed architecture incorporates a switch-based hardware platform that makes each switch and site an independent call processor which continues to operate seamlessly in the event of wide area network (WAN) failure. Unlike other solutions, all servers can be disconnected from the ShoreGear® switches and the ShoreTel phone system will continue to place and receive calls.

Voice applications, including voicemail and automated attendant, run on standard server hardware from anywhere on the IP network. The result is a single-image system across all geographies with complete feature transparency and integration of all PBXs, voicemail systems, automated attendants, and Automatic Call Distribution (ACD) systems.

ShoreTel's Unified Messaging is a comprehensive, simple, and robust solution that satisfies a full range of customer messaging needs, including access to voicemail, fax, and e-mail by a choice of popular methods. It can scale from ten to thousands of mailboxes quickly and easily when needed, without port and disk limitations. And because the system is easy to install and administer in a dynamic workforce environment, organizations can quickly achieve a low TCO. Although ShoreTel's Unified Messaging is a native, fully integrated component of the ShoreTel UC system, it can also be seamlessly integrated with other PBXs and voicemail systems.



Case Study: Shoretel and 1st Security Bank


Aristel

We are fully experienced in the Aristel Phone systems and we service and support all Aristel makes and models - whether you require maintenance of your system, upgrading capacity of your current phone system or if you require any new handsets.


Need help understanding the lingo? View the phone system glossary.